Terms of Service

These Terms govern use of the DataSquares website and platform, provided by Digisquares Technologies Private Limited ("we", "us"). By accessing the site or using the service, you agree to these Terms. Enterprise customers with a signed subscription agreement are governed by that agreement where it differs.

DataSquares provides a data analytics platform: connectors, pipelines, warehousing, dashboards, AI-assisted analysis, reporting, and governance features.

You retain all rights to data you connect to or upload into the platform. You grant us the limited rights needed to operate the service — storing, processing, and displaying your data to you and users you authorize.

You are responsible for having the rights to connect the data sources you configure, and for the accuracy of data you provide.

You agree not to misuse the service: no unauthorized access attempts, no interference with other tenants, no use that violates applicable law, and no reselling access without a reseller agreement.

Paid plans are invoiced at the start of each billing period and paid through Razorpay, our payment partner: card and bank details are entered on Razorpay's page and never reach us. Invoices are issued by Digisquares Technologies Private Limited.

How to cancel, and when we refund a payment, are set out in our Refund and Cancellation Policy, and how the service is delivered in our Shipping and Delivery Policy. Questions about a payment or an invoice: billing@datasquares.ai.

• Refund and Cancellation Policy
• Shipping and Delivery Policy

Use beyond what your plan and workspace sizes include each month is billed in arrears on your next invoice, at the rates published on the pricing page and in the app: AI credits used below zero, up to the limit your billing administrator sets, and Pipelines and Warehouse use past a size's allowance, data out included. Prices exclude taxes, which are added where they apply.

Usage limits apply. We set a limit on the use that can build up for an invoice and may raise it on request or after a review. While a limit is reached, new work may wait until the next month or until the limit is raised; work already running finishes, and your dashboards and reports keep working.

Where your order form or subscription agreement states a service level, that service level applies. Scheduled maintenance is announced in advance where practical. Support channels and response targets depend on your subscription tier.

The service is provided "as is" to the maximum extent permitted by law. Our aggregate liability is limited to the amounts paid for the service in the twelve months preceding the claim. Nothing in these Terms excludes liability that cannot legally be excluded.

These Terms are governed by the laws of India. The courts at Coimbatore, Tamil Nadu have exclusive jurisdiction over disputes arising from them, unless a signed agreement with us says otherwise.

We may update these Terms; material changes will be notified via the site or email. Continued use after changes take effect constitutes acceptance.

Questions about these Terms, and grievances: write to our Grievance Officer, Sathish Kumar, at sathish@digisquares.com, or by post to Digisquares Technologies Private Limited, Diya Complex, Saravanampatti, Coimbatore 641035, Tamil Nadu, India.