Privacy Policy

This Privacy Policy explains how Digisquares Technologies Private Limited, which makes DataSquares ("we", "us"), collects, uses, and protects information when you visit our website, request a demo, or use the DataSquares platform or the DataSquares mobile app.

Information you provide directly: name, work email, company, and any message you submit through our demo or contact forms. With each form request we also record the IP address and browser user agent it came from, to keep the forms free of spam and abuse.

Usage information: standard web logs (IP address, browser type, pages visited) collected to operate and secure the site.

Platform data: when you use the DataSquares product, the data you connect remains yours. We process it solely to provide the service, under the terms of your subscription agreement.

To respond to demo and contact requests, provide and improve the service, tell you about changes to a service you use, and meet legal obligations.

We do not sell personal information. We do not use your connected business data to train machine-learning models.

The DataSquares app for Android lets people who have a DataSquares account from their organization open its dashboards, reports and metrics on their phone. Everything else in this policy applies to the app as well; this section covers what is particular to it. The app is meant for people at work and is not directed at children.

What the app keeps on your phone: your sign-in, in the phone's secure storage; your settings; your recent items and searches; copies of what you opened recently, so it opens quickly; and the dashboards and reports you make available offline. The app is excluded from Android backups and blocks screenshots while you are signed in. Signing out removes your sign-in and every saved copy from the phone.

What the app sends to us: your work email and sign-in details; the searches you make and the items you open; the comments, saved views and favorites you add; the questions you ask the AI assistant, where your organization has turned it on; the reports you make of an AI answer, an AI summary or a comment; your notification choices; and a fixed list of usage events, such as "opened a dashboard from a link", which carry no content, values or addresses. Questions you ask the AI assistant are processed by the AI model providers DataSquares uses on its behalf. Each report records the reason you choose, any note you add, the text you reported and that you sent it, and goes to DataSquares support for review.

To show you the phones signed in to your account, so that you can sign one out, the app registers a random installation ID with the phone's model, Android version, language and time zone, and the app version.

Notifications: while you are signed in, the app checks for new alerts, mentions and shares about every 15 minutes. It does not use Firebase or any other push service, so no notification token is sent to Google or to us. You choose which kinds you get, and values stay off the lock screen unless you turn them on.

The camera is used only while you scan a DataSquares QR code; its pictures are read on the phone and never leave it. The microphone is used only when you ask a question by voice: your phone's own speech recognition service turns your words into text, and the app sends us the text of your question, never the audio.

The app shows no ads, does not use the advertising ID, and contains no advertising or tracking code. It does not collect your location, contacts, photos or files. This version of the app has no crash reporter.

To have your data deleted, see Deleting your data below.

We retain contact information for as long as needed to serve the relationship, and platform data for the duration of your subscription plus any period required for backups or legal compliance. You can request deletion at any time, as described under Deleting your data.

To have your personal data deleted, email sathish@digisquares.com from the address you sign in with, or ask your organization's DataSquares administrator to request it. We confirm the request with you or your administrator, and we complete it within 30 days of receiving it.

We deactivate your account, which signs you out on every device, including the mobile app, and we delete or anonymize the personal data we hold about you: your name and email address, the devices registered to your account, your settings and notification choices, your favorites, and your conversations with the AI assistant, with the preferences it saved for you.

We keep what the law requires us to keep, and what belongs to your organization: invoices, payment and tax records; security and audit logs, for the limited time we keep them to protect the service; a record of your request and how we handled it; and the dashboards, reports, comments and other content you created at work, which belong to your organization and stay with it. Reports made in the app about an AI answer, an AI summary or a comment are kept, with the text reported, so that they can still be reviewed, but without your name and email address, whether you sent the report or it is about your comment.

Copies in our backups are deleted as those backups expire.

Connection credentials and other secrets are encrypted at rest, and traffic to the website and the platform is encrypted in transit. Access to production systems is limited to authorized staff. See our Trust & Security page for the full posture.

Depending on your jurisdiction (including GDPR regions), you may have rights to access, correct, export, or delete your personal data. Contact us to exercise them.

Questions about this policy and requests to exercise your rights: write to sathish@digisquares.com, or use the contact form at datasquares.ai/demo.

Sathish Kumar, Grievance Officer, Digisquares Technologies Private Limited, Diya Complex, Saravanampatti, Coimbatore 641035, Tamil Nadu, India. Email: sathish@digisquares.com.

We acknowledge a grievance when we receive it and resolve it within one month.